1. Information We Collect
When you create an account, we collect your email address and a hashed password. During purchases, your payment provider handles card details — we only store a transaction reference and billing history.
We automatically collect basic usage data such as pages visited, device type, browser, and IP address to maintain and improve the Service.
2. How We Use Your Information
- To provide and operate the Service
- To process payments and manage subscriptions
- To send transactional emails (account verification, password resets, receipts)
- To detect and prevent fraud or abuse
- To improve performance and user experience
3. Cookies & Local Storage
We use essential cookies for authentication and session management. We do not use third-party advertising trackers. Preferences such as theme selection are stored in your browser's local storage.
4. Data Sharing
We do not sell your personal data. We share information only with:
- Payment processors — to handle transactions securely
- Infrastructure providers — for hosting, email delivery, and CDN services
- Law enforcement — only when required by law or valid legal process
5. Data Retention
Account data is retained while your account is active. If you delete your account, we remove your personal data within 30 days, except where retention is required for legal obligations or fraud prevention.
6. Security
Passwords are hashed using industry-standard algorithms. Connections are encrypted via TLS. We implement rate limiting, two-factor authentication, and regular security audits to protect your account.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction or deletion of your data
- Export your data in a portable format
- Withdraw consent for optional processing
To exercise these rights, contact support@streamarchive.com.
8. Children's Privacy
The Service is not intended for users under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us personal data, please contact us for removal.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via email to registered users. Continued use of the Service after changes constitutes acceptance.
10. Contact
For privacy-related inquiries, email support@streamarchive.com.